TERMS AND CONDITIONS
BEGINNER FLEXI PASS VALIDITY
The Beginner Flexi Pass is valid for 10 hours of any beginner classes to be used within 70 days from date of purchase. It can be used across any dance style including Belly dance, Samba, Hip Hop & Reggaeton. This pass can not be used to to pay for Workshops, Private lessons, Studio hire or Performance team training sessions.
TOTAL FLEXI PASS VALIDITY
The Total Flexi Pass is valid for 15 hours of any casual classes to be used within 90 days from date of purchase. It can be used across any dance style including Belly dance, Samba, Hip Hop & Reggaeton. This pass can not be used to to pay for Workshops, Private lessons, Studio hire or Performance team training sessions.
When purchasing a class package, please make your selection carefully as we are unable to provide any refunds. If you have selected to pay for your class package via a payment plan, we cannot cancel or suspend the payment plan, and the payment plan will be required to be paid in full regardless of whether the class package has been utilized or not. Your class package is unable to be transferred to another student and the expiry date cannot be extended.
We reserve the right to make changes to our timetable at any time. It is recommended that you pre-book your classes online or with studio reception to be notified of any changes to our class schedules. We can not take responsibility for notifying you of class changes or cancellations if you have not pre-booked for the class. Should we need to cancel a class you have booked in to attend, your booking will be removed and the applicable credit will be put back on to your Flexi pass.
CANCELLING A CLASS
Should you need to cancel a class you have booked in to attend using your Flexi Pass, you must do so at least 8 hours prior to the class start time. Classes can be cancelled online or by contacting studio reception via SMS on 0412 166 343. Failure to cancel the class within the specified time frame means you will be charged for the class. The credit will be taken off your Flexi Pass, so please be mindful of this when booking your classes
We close for 2 weeks during every Victorian school holidays. You will not be able to utilize your Flexi pass credits during this time so please be mindful of this. If your Flexi pass expires over the holiday period you must ensure your credits are used prior to the studio closing for holiday break. See a list of our term dates here.
It is the responsibility of the pass holder to ensure all hours are used before the expiry date. Any unused hours at the date of expiry will be forfeited. Passes are subject to availability, and pass holders can not be reimbursed, nor receive extensions to their pass for any class scheduling changes, cancelled classes or hours unable to be redeemed during school holiday breaks.
Should circumstances such as injury or illness prevent a student from completing their class package, the student should notify us immediately via email to firstname.lastname@example.org. We will advise if an alternative arrangement can be provided for the student, such as redeeming missed hours at a later date. Please note that any alternative arrangements provided are at our sole discretion, and we can not provide refunds for any class packages, neither full, nor partial under any circumstance.